Engage, effect, emerge
The importance of effective employee engagement to help drive your company forth. Edited by Andrew Fiddy, Skills Project Coordinator, CEDR Following a study of more than 3,100 employers worldwide HR...
View ArticleIt’s good to talk
Last week I had a 90 minute telephone conflict coaching session with a lawyer in a remote location on the other side of the world. The purpose of the call was to provide conflict coaching which is...
View ArticleAdult Learning: Unconscious incompetence to conscious excellence?
CEDR’s mission is to inspire business to use mediation when managing and resolving disputes. A large part of this is ensuring that mediators are trained to a standard of excellence. Understanding how...
View ArticleBlue Monday
The sun is shining in London, presents are piling up under the tree, you’ve eaten more chocolate than you can handle at this point, and Christmas is less than a week away. The holiday season is in full...
View ArticleManaging conflict whilst teaching conflict management skills
“Tracey, you are not listening to me; I have told that you that I do not want to role-play!” These were the words that were being shouted at me by a very cross looking participant (eyes narrowed,...
View ArticleThe Power of Mediation
It was an early start on a grey rainy day for the 4 ½ – hour journey to the venue and on arrival I found that we had only 2 rooms booked – an office and a very cosy storage room no bigger than a...
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